Convert free-trial users into paying customers with personalised, in-product activation plays, on the channel each user responds to, at the moment intent is highest.
Most free-trial users never convert, and the reason is rarely the product. It is that no one reaches them at the moment they get stuck. Three reasons most trial conversion fails:
Users who never hit the "aha" moment churn silently. Nobody notices until the trial expires.
One-size-fits-all drip emails ignore where each user actually stalled in the product.
By the time an SDR reaches out, the trial has gone cold and the buyer has moved on.
Personalised activation: meet each trial user where they stalled, inside the product and on their channel, the moment intent is highest.
A nurture sequence sends scheduled emails. Ephanti runs a real-time, in-product, behaviour-driven conversation that reacts to exactly where a user stalled.
Product usage signals from your stack (Mixpanel, Amplitude, Pendo) combined with your CRM (Salesforce, HubSpot).
No. It qualifies and warms trial users, then routes high-intent accounts to an AE with full activation context.
Yes. Define the activation milestones and stall signals per product; the defaults work for most teams.
Book a demo and we will walk through Trial-to-Paid conversion on your real activation data.