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Nonprofits Solution

Make every supporter count.

AI agents that re-engage lapsed donors, mobilise volunteers, automate grant reporting, and orchestrate constituent services. Pre-tuned for Salesforce NPSP, Bloomerang, and VolunteerHub.

Book a demo for my orgCalculate my ROI →
supporter desk · MEVA SUPPORTERS Active · 1.2k Lapsing · 240 Lapsed · 96 Volunteers · 380 Monthly · 540 Major · 22 DN Lapsed donor · $500 last year 11 months silent · lapse risk high → MEVA: reactivation sent · $750 monthly gift VC Volunteer cohort 80 shifts filled in under an hour GR Grant report Drafted from NPSP in 2 hours MEVA SUPPORTER STATE · DONOR → NPSP history + channel loaded → Reactivated at $750 · monthly pledge → Logged · steward sequence started

Start where it hurts most

Begin with one use case. Grow across the supporter journey.

You do not have to replace everything at once. Switch on a single use case, then expand to either side of the journey on the same customer record.

You pay for what you use. You are billed on the interactions you handle, with unlimited users and no per-seat fees.

Proven in production
24/7

A community org served constituents in five countries and multiple languages, 24/7.

For Development
Reactivate donors

Win back lapsed donors before LYBUNT becomes SYBUNT.

For Programs
Serve constituents 24/7

Answer and enrol constituents in 70+ languages, any hour.

For Operations
Automate reporting

Draft grant reports from your CRM in hours, not weeks.

Pre-tuned Across the full supporter lifecycle

Ephanti runs across the entire supporter lifecycle. Start with the use case that hurts most, then expand to either side.

1
Reach & acquire
Acquire · Marketing
⌄

Turn first-time interest into a first gift or sign-up.

  • Donor & constituent enrolment
  • Welcome journeys
  • Social engagement & advocacy
  • Gift acknowledgement
  • Segment-based campaigns
  • Volunteer onboarding
2
First gift & giving
Convert & Sell · Fundraising
⌄

Convert interest into gifts and recurring support.

  • Recurring-gift prompts
  • Volunteer-to-donor conversion
  • Event mobilization
  • Pledge conversion
  • Major-gift workflows
3
Serve & support
Support · Customer Service
⌄

Serve donors, volunteers, and constituents 24/7.

  • Tier-1 inquiries & case management
  • Program enrolment & eligibility
  • Volunteer coordination
  • Multilingual constituent services
4
Steward & reactivate
Retain & Expand · Customer Success
⌄

Steward supporters and win back lapsing donors.

  • Lapse-risk prediction
  • LYBUNT / SYBUNT triggers
  • Win-back campaigns
  • Volunteer recognition
  • Grant & impact reporting
Also included · Automate Internal Operations · HR + IT

It runs your back office, too.

The supporter journey above is mission-facing. The same Ephanti platform also automates internal operations, so more of every dollar goes to the mission.

Slack, Teams & Google Chat alertsHR onboardingIT supportWorkflow automationDonor-CRM syncGrant reporting
Explore In Your Environment

Industry problems

What we hear from every team like yours.

⚠
Lapsed donors leave silently

By the time your team notices, they've redirected their giving elsewhere. Reactivation campaigns happen too late, too generic.

•
Volunteer mobilisation is manual

Shift coordination over email and spreadsheets. Volunteer recognition slips through the cracks.

•
Grant reporting eats your program team

Quarterly grant reports take weeks to assemble. The program team writes when they should be running programs.

•
Donor and volunteer data is fragmented

NPSP, Bloomerang, your volunteer platform. None share what each donor, volunteer, or constituent cares about.

Where MEVA changes the game

MEVA is the AI agent engine inside Ephanti. Here is where it goes to work.

What MEVA already knows before reaching out

When the Donor Reactivation Agent contacts a lapsed supporter, it has already assembled their full giving history from Salesforce NPSP, volunteer record from VolunteerHub, last campaign response, lapse-risk score, and preferred channel, from every connected system, in real time. That is the 360° supporter profile a CDP was meant to create. Ephanti delivers it as one real-time profile, not a separate data infrastructure project.

How it actually works

Real scenarios in your industry. Real systems. Real outcomes.

AI-driven donor reactivation

A $500 donor, recovered at $750

A donor who gave $500 last year hasn't engaged in eleven months. AI-driven donor reactivation flags lapse risk, sends a personalised campaign across email and SMS with a recent program update, and prompts a renewal gift. The gift comes back at $750, converted to a recurring monthly pledge.

Donor reactivation campaign: a lapsed donor recovered with a larger recurring gift
Volunteer Coordination

A volunteer cohort mobilised in under an hour

Your spring food drive needs 80 volunteers across 4 shifts. The Volunteer Coordination Agent texts your active volunteer pool, confirms availability, assigns shifts, sends reminders, and triggers a thank-you with a soft donor-conversion ask the day after. Total program-staff time: minimal.

Volunteer mobilisation: a cohort messaged and shifts filled in under an hour
Grant Reporting

A quarterly grant report, drafted in 2 hours

Your $500K foundation grant requires a quarterly impact report. The Grant Reporting Agent pulls program data from Salesforce NPSP, drafts the narrative against the funder's template, and routes to the program officer for review. Total program-staff time: a fraction of what manual reporting requires.

Grant report automation: program data pulled and a draft produced in hours
Constituent Services

A constituent inquiry in Tagalog, resolved in 90 seconds

A constituent in the Philippines messages your WhatsApp asking about a program enrolment. The Constituent Services Agent confirms eligibility, registers them, and sends a localised confirmation, all in Tagalog, automatically.

Constituent services: a multilingual inquiry resolved in seconds

Bundled agents

Specialised agents, one platform, together they run the whole Nonprofits lifecycle. Ephanti ships with them pre-wired into your stack.

Nonprofits
Donor Reactivation Agent

Predicts lapse risk and triggers personalised re-engagement campaigns by donor segment, giving history, recurring-gift status, and channel preference.

Nonprofits
Volunteer Coordination Agent

Mobilises volunteers: coordinates shifts, sends event reminders, recognises long-time volunteers, and converts active volunteers into donors.

Nonprofits
Grant Reporting Agent

Pulls programmatic data, drafts grant reports against each funder's template, and routes for approval, significantly reducing reporting burden.

Nonprofits
Constituent Services Agent

Handles program enrolment, eligibility checks, case management, and Tier-1 inquiries: across SMS, WhatsApp, email, voice, and social, in 70+ languages.

Browse all agents →

Works with your existing stack

Pre-built, AI-driven integrations.

Slack
Microsoft Teams
Google Chat
Salesforce NPSP
Bloomerang
Constant Contact
Classy
Network for Good
DonorPerfect
Little Green Light
VolunteerHub
Stripe
PayPal

What nonprofits typically retire

Most nonprofit teams consolidate 4–6 point tools within 60 days of going live on Ephanti.

Mailchimp
Salsa Engage
EveryAction
HubSpot (nonprofit)
Emma by Marigold
Blackbaud Luminate
MobileCause

Ephanti integrates with your donor CRM: Salesforce NPSP, Bloomerang, DonorPerfect. It replaces the fragmented support and outreach tools on top.

Calculate your ROI

How much would Ephanti save you in tool consolidation, deflection, and conversion lift?

Run the Nonprofits ROI calculator →

Results our nonprofit partners see

24/7
Constituent coverage
70+
Languages supported
4
Bundled agents included
30 days
Typical deployment
Ephanti unified nonprofit platform replacing separate donor CRM, email, volunteer, and chatbot tools

How Ephanti compares to Blackbaud

See the head-to-head: AI architecture, integration depth, deployment time, pricing transparency.

See the full comparison →

The Nonprofits Playbook

The full strategy guide: 5 plays, implementation timeline, common pitfalls. Free download.

Download the Nonprofits Playbook →

Frequently Asked Questions

Common questions about Ephanti for Nonprofits

Does Ephanti work with Salesforce NPSP?

Yes. Ephanti integrates with Salesforce NPSP, enabling nonprofits to unify donor information, automate engagement, and streamline fundraising workflows. As a Customer Intelligence Platform, Ephanti helps organizations strengthen donor relationships while continuing to use their existing CRM.

Does it work with Bloomerang and donor CRMs?

Yes. Ephanti works with leading donor CRM platforms, including Bloomerang, helping nonprofits centralise donor engagement, automate communications, and improve fundraising operations without disrupting existing workflows.

How does Volunteer Coordination work with platforms?

Ephanti works alongside your existing nonprofit systems to support volunteer coordination through AI-powered communications, reminders, scheduling, and engagement workflows. This helps organizations reduce administrative work while improving volunteer participation.

How is AI-driven donor reactivation different from a drip campaign?

Traditional drip campaigns follow fixed schedules. Ephanti uses AI-powered customer intelligence to identify lapsed donors, personalise outreach based on previous engagement, and deliver relevant communications at the right time to encourage renewed support.

Can it support grant reporting workflows?

Yes. Ephanti helps nonprofits organise programme information, automate reporting workflows, and make it easier for teams to prepare grant-related reports while reducing manual administrative effort.

Is donor and volunteer data secure?

Yes. Ephanti is built with enterprise-grade security and data protection practices to help organizations securely manage donor, volunteer, and constituent information while supporting their internal compliance requirements.

Can AI help reactivate lapsed donors?

Yes. Ephanti helps nonprofits identify supporters who have become inactive and automatically delivers personalised engagement based on previous giving history and interactions. This enables organizations to strengthen donor relationships and improve donor retention.

Can Ephanti automate volunteer coordination?

Yes. Ephanti helps automate volunteer communications, scheduling, reminders, and engagement workflows, allowing nonprofit teams to spend less time on manual coordination and more time delivering impact.

Can Ephanti improve constituent services?

Yes. Ephanti enables nonprofits to provide faster, more personalised support by automating common constituent enquiries, sharing relevant information, and helping teams deliver consistent engagement across multiple communication channels.

How does Ephanti compare to Blackbaud for nonprofits?

Ephanti is a Customer Intelligence Platform that helps nonprofits unify donor engagement, volunteer coordination, fundraising workflows, and AI-powered automation. Organizations evaluating Blackbaud alternatives for nonprofits can use Ephanti to improve engagement while working with their existing technology ecosystem.

Is Ephanti suitable for nonprofits of all sizes?

Yes. Whether you're a charity, nonprofit organization, foundation, or mission-driven enterprise, Ephanti helps automate donor engagement, volunteer coordination, fundraising workflows, and constituent communications while supporting your existing nonprofit technology stack.

The Nonprofits Solution

The whole supporter journey, in three tiers.

Prefer the ready path? The pre-built Nonprofits Solution ships pre-tuned and priced for nonprofits, in three tiers that scale with your programs and donors, not your team size.

Included in every tier: the full pre-tuned agent set · unlimited users · MEVA engine · SOC 2 + GDPR · multilingual · human-in-the-loop

Essentials

Bundle
  • Best fora single program
  • Integrationsup to 3
  • Channelsweb, email, WhatsApp
Most popular

Pro

Bundle
  • Best forseveral programs
  • Integrationsup to 6
  • Channelsplus Instagram and Messenger

Enterprise

Bundle
  • Best fora large or federated org
  • Integrationsgenerous or custom
  • Channelsall standard channels

Move up anytime as you grow, with no re-implementation and no migration. Prices are tailored to your scale and shared on a short call.

Get a quoteSee how pricing works →

Ready to see Ephanti in your stack?

Most Nonprofits teams go from contract to live within 30 days. Book a demo with your real systems.

Book a demoWatch it work →