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Nonprofits Solution

Make every supporter count.

AI agents that re-engage lapsed donors, mobilise volunteers, automate grant reporting, and orchestrate constituent services. Pre-tuned for Salesforce NPSP, Bloomerang, and VolunteerHub.

Book a demo for my orgCalculate my ROI →
supporter desk · MEVA SUPPORTERS Active · 1.2k Lapsing · 240 Lapsed · 96 Volunteers · 380 Monthly · 540 Major · 22 DN Lapsed donor · $500 last year 11 months silent · lapse risk high → MEVA: reactivation sent · $750 monthly gift VC Volunteer cohort 80 shifts filled in under an hour GR Grant report Drafted from NPSP in 2 hours MEVA SUPPORTER STATE · DONOR → NPSP history + channel loaded → Reactivated at $750 · monthly pledge → Logged · steward sequence started
Proven in production
24/7

A community org served constituents in five countries and multiple languages, 24/7.

For Development
Reactivate donors

Win back lapsed donors before LYBUNT becomes SYBUNT.

For Programs
Serve constituents 24/7

Answer and enrol constituents in 70+ languages, any hour.

For Operations
Automate reporting

Draft grant reports from your CRM in hours, not weeks.

Pre-tuned Across the full supporter lifecycle

Ephanti runs the entire supporter lifecycle end to end, and the team behind it.

1
Reach & acquire
Acquire · Marketing
⌄

Turn first-time interest into a first gift or sign-up.

  • Donor & constituent enrolment
  • Welcome journeys
  • Social engagement & advocacy
  • Gift acknowledgement
  • Segment-based campaigns
  • Volunteer onboarding
2
First gift & giving
Convert & Sell · Fundraising
⌄

Convert interest into gifts and recurring support.

  • Recurring-gift prompts
  • Volunteer-to-donor conversion
  • Event mobilization
  • Pledge conversion
  • Major-gift workflows
3
Serve & support
Support · Customer Service
⌄

Serve donors, volunteers, and constituents 24/7.

  • Tier-1 inquiries & case management
  • Program enrolment & eligibility
  • Volunteer coordination
  • Multilingual constituent services
4
Steward & reactivate
Retain & Expand · Customer Success
⌄

Steward supporters and win back lapsing donors.

  • Lapse-risk prediction
  • LYBUNT / SYBUNT triggers
  • Win-back campaigns
  • Volunteer recognition
  • Grant & impact reporting
Also included · Also included · Automate Internal Operations · HR + IT

It runs your back office, too.

The supporter journey above is mission-facing. The same Ephanti platform also automates internal operations, so more of every dollar goes to the mission.

Slack, Teams & Google Chat alertsHR onboardingIT supportWorkflow automationDonor-CRM syncGrant reporting
Explore In Your Environment

Industry problems

What we hear from every team like yours.

⚠
Lapsed donors leave silently

By the time your team notices, they've redirected their giving elsewhere. Reactivation campaigns happen too late, too generic.

•
Volunteer mobilisation is manual

Shift coordination over email and spreadsheets. Volunteer recognition slips through the cracks.

•
Grant reporting eats your program team

Quarterly grant reports take weeks to assemble. The program team writes when they should be running programs.

•
Donor and volunteer data is fragmented

NPSP, Bloomerang, your volunteer platform. None share what each donor, volunteer, or constituent cares about.

Where MEVA changes the game

MEVA is the AI agent engine inside Ephanti. Here is where it goes to work.

What MEVA already knows before reaching out

When the Donor Reactivation Agent contacts a lapsed supporter, it has already assembled their full giving history from Salesforce NPSP, volunteer record from VolunteerHub, last campaign response, lapse-risk score, and preferred channel, from every connected system, in real time. That is the 360° supporter profile a CDP was meant to create. Ephanti delivers it as one real-time profile, not a separate data infrastructure project.

How it actually works

Real scenarios in your industry. Real systems. Real outcomes.

AI-driven donor reactivation

A $500 donor, recovered at $750

A donor who gave $500 last year hasn't engaged in eleven months. AI-driven donor reactivation flags lapse risk, sends a personalised campaign across email and SMS with a recent program update, and prompts a renewal gift. The gift comes back at $750, converted to a recurring monthly pledge.

Donor reactivation campaign: a lapsed donor recovered with a larger recurring gift
Volunteer Coordination

A volunteer cohort mobilised in under an hour

Your spring food drive needs 80 volunteers across 4 shifts. The Volunteer Coordination Agent texts your active volunteer pool, confirms availability, assigns shifts, sends reminders, and triggers a thank-you with a soft donor-conversion ask the day after. Total program-staff time: minimal.

Volunteer mobilisation: a cohort messaged and shifts filled in under an hour
Grant Reporting

A quarterly grant report, drafted in 2 hours

Your $500K foundation grant requires a quarterly impact report. The Grant Reporting Agent pulls program data from Salesforce NPSP, drafts the narrative against the funder's template, and routes to the program officer for review. Total program-staff time: a fraction of what manual reporting requires.

Grant report automation: program data pulled and a draft produced in hours
Constituent Services

A constituent inquiry in Tagalog, resolved in 90 seconds

A constituent in the Philippines messages your WhatsApp asking about a program enrolment. The Constituent Services Agent confirms eligibility, registers them, and sends a localised confirmation, all in Tagalog, automatically.

Constituent services: a multilingual inquiry resolved in seconds

Bundled agents

Specialised agents, one platform, together they run the whole Nonprofits lifecycle. Ephanti ships with them pre-wired into your stack.

Nonprofits
Donor Reactivation Agent

Predicts lapse risk and triggers personalised re-engagement campaigns by donor segment, giving history, recurring-gift status, and channel preference.

Nonprofits
Volunteer Coordination Agent

Mobilises volunteers: coordinates shifts, sends event reminders, recognises long-time volunteers, and converts active volunteers into donors.

Nonprofits
Grant Reporting Agent

Pulls programmatic data, drafts grant reports against each funder's template, and routes for approval, significantly reducing reporting burden.

Nonprofits
Constituent Services Agent

Handles program enrolment, eligibility checks, case management, and Tier-1 inquiries: across SMS, WhatsApp, email, voice, and social, in 70+ languages.

Browse all agents →

Works with your existing stack

Pre-built, AI-driven integrations.

Slack
Microsoft Teams
Google Chat
Salesforce NPSP
Bloomerang
Constant Contact
Classy
Network for Good
DonorPerfect
Little Green Light
VolunteerHub
Stripe
PayPal

What nonprofits typically retire

Most nonprofit teams consolidate 4–6 point tools within 60 days of going live on Ephanti.

Mailchimp
Salsa Engage
EveryAction
HubSpot (nonprofit)
Emma by Marigold
Blackbaud Luminate
MobileCause

Ephanti integrates with your donor CRM: Salesforce NPSP, Bloomerang, DonorPerfect. It replaces the fragmented support and outreach tools on top.

Calculate your ROI

How much would Ephanti save you in tool consolidation, deflection, and conversion lift?

Run the Nonprofits ROI calculator →

Outcomes our nonprofit partners see

24/7
Constituent coverage
70+
Languages supported
4
Bundled agents included
30 days
Typical deployment
Ephanti unified nonprofit platform replacing separate donor CRM, email, volunteer, and chatbot tools

How Ephanti compares to Blackbaud

See the head-to-head: AI architecture, integration depth, deployment time, pricing transparency.

See the full comparison →

The Nonprofits Playbook

The full strategy guide: 5 plays, implementation timeline, common pitfalls. Free download.

Download the Nonprofits Playbook →

Frequently Asked Questions

Common questions about Ephanti for Nonprofits

Does Ephanti work with Salesforce NPSP?

Yes: deep, AI-driven integration with Salesforce NPSP including Contacts, Households, Opportunities, Soft Credits, and custom objects.

Does it work with Bloomerang and donor CRMs?

Yes. Ephanti integrates with Bloomerang's full data model and writes engagement activity back into Bloomerang's timeline. Also supports DonorPerfect and Little Green Light.

How does Volunteer Coordination work with platforms?

Native integration with VolunteerHub and similar platforms. The agent reads availability, assigns shifts, sends reminders, and writes participation back to the donor record.

How is AI-driven donor reactivation different from a drip campaign?

Drip campaigns are scheduled. AI-driven donor reactivation is signal-driven. It watches for lapse-risk indicators, LYBUNT triggers, engagement drop-offs, then triggers personalised re-engagement at the right moment, on the donor's preferred channel.

Can it generate grant reports for any funder?

Yes. The Grant Reporting Agent learns each funder's template and pulls program data accordingly.

Is donor and volunteer data secure?

Yes. SOC 2 certified and GDPR-compliant, with end-to-end encryption, role-based access, and SSO via SAML and LDAP.

Ready to see Ephanti in your stack?

Most Nonprofits teams go from contract to live within 30 days. Book a demo with your real systems.

Book a demoWatch it work →