Pricing
You pay for the interactions you handle, plus the agents, channels and integrations you switch on. Unlimited users on every plan.
Unlimited users · SOC 2 + GDPR · usage-based pricing
Three ways to begin
The same platform and the same customer record, whichever door you pick.
Switch on a single use case from any function. You pay only for the agents, channels and connectors it uses.
The whole journey for your industry, pre-tuned, in three tiers with bundled allowances. Usually the better value as you grow.
Have a specific problem in mind? We scope the use case and agents with you.
What sets your price
Four things set your price. Interaction volume, agents, channels and integrations. Never headcount, never which department.
You never pay twice for a system you already connected. A bundle includes an allowance of integrations and channels, and is usually the better value once you run several use cases.
Pre-built Industry Solutions
Every industry ships Essentials, Pro and Enterprise. All three include the full pre-tuned Industry Solution, priced for your industry, not a generic platform. Tiers scale with your size, your volume, properties, products or programs, not your team.
Prices are tailored to your scale and shared on a short call. Move up anytime, with no re-implementation and no migration.
Start anywhere
Browse by function to find where you would start. Pick any one, then expand into any other function later.
Channels & integrations
They work the same way. À la carte you pay per instance. In a bundle you get an allowance. Either way, they pool across all your use cases.
web · WhatsApp · email · social · voice · SMS
commerce · CRM · PMS · ERP · custom APIs
How it works
Preferential pricing for customers willing to ship in production, share results, and influence the roadmap.
Common questions about Ephanti's pricing and plans
Ephanti's pricing is tailored to each organization based on factors such as business size, industry, deployment scope, integrations, AI capabilities, and expected interaction volume. This approach helps ensure every organization receives a solution aligned with its operational requirements and business goals.
An interaction represents a customer engagement processed through Ephanti across supported communication channels. The exact definition may vary depending on your deployment, selected platform capabilities, and commercial agreement. Your Ephanti team will explain how interactions are measured during the solution design process.
Standard integrations connect Ephanti with commonly used business applications to support everyday workflows. Premium integrations typically involve enterprise systems, advanced workflows, custom implementations, or specialized business requirements. Your implementation plan will outline the integrations included with your deployment.
Yes. Ephanti is designed to scale with your business. As your customer engagement requirements evolve, you can upgrade your plan, expand platform capabilities, and add new AI-powered workflows while continuing to use your existing deployment.
Yes. Ephanti offers tailored pricing for nonprofit organizations based on deployment scope, platform requirements, and organizational needs. Contact the Ephanti team to discuss the most suitable solution for your organization.
Implementation services depend on your deployment scope, integrations, customization requirements, and onboarding needs. Your tailored proposal will clearly outline any implementation services included with your solution before deployment begins.
Tell us your industry and scale, we will share a tailored quote on a short call.