Simple, Scalable Pricing for
Every Stage of Growth
Every Stage of Growth
Choose the plan that fits your business today, with the flexibility to grow tomorrow.
Choose the plans that suits you!
Flexible options tailored to meet your business goals
Flex
For startups & small teams
- 3,000 interactions/month
- Email, webchat, WhatsApp
- 3 standard integrations
- Lightweight CRM/CDP
Starter
For growing businesses
- 15,000 interactions/month
- 6 standard + 3 premium integrations
- Social posting (3 platforms)
- 20 GB storage
Pro
For scaling organizations
- 50,000 interactions/month
- 10 standard + 6 premium integrations
- Full social suite
- Audit reports & insights
Enterprise
For global enterprises
- 200,000+ interactions/month
- Custom integrations
- Advanced data modeling
- Enterprise-grade security
Flex
Starter
Pro Most Popular
Enterprise
Business profile & scale
Ideal for
Startups & small teams with unpredictable, low volume usage.
Growing businesses needing a unified inbox and basic agents.
Organizations scaling their entire engagement strategy.
Large, global enterprises with complex, custom needs.
Typical emp size
1 - 50
51 - 200
200 - 1000
1000+
End-user interactions
3000/month
15,000/month
50,000/month
200,000/month
Integrations & channels
System Integrations (Standard)
3
6
10
15
System integrations (Premium)
0
3
6
10
Communication channels
Email and Webchat + Choice of WhatsApp
Email and Webchat + Choice of WhatsApp
Starter + choice of 2 more
Pro + custom integrations
Social media
Not available
Post management across 3 supported platforms
Choice of all supported platforms
All Pro + advanced monitoring
CRM/CDP
Uploads
Uploads or integrations
Standard + customer journey
Pro + custom data modeling & insights
Infrastructure & security
Storage
10 GB
20 GB included
50 GB included
Custom allocation
Security
Access with App Login
SSO
SSO, Audit Reports
SSO, Audit Reports
Sandbox Systems
Not available
Available for an extra fee
Available for an extra fee
Included
Insights & performance
Analytics
Basic dashboards
Advanced dashboards & reporting
Complete analytics suite
Custom reporting & data science
SLA uptime
99%
99.50%
99.90%
Custom, higher preferential SLA
Support & services
Support
Standard (Email)
Priority (Email + Chat)
Premium (Email, Chat, Phone)
24/7 Dedicated Account Manager
Transaction handling for payment gateway
1.5%
2.0%
2.5%
Custom
Automation & intelligence
AI agents
Pre-built agents & bundles (sold separately)
Pre-built agents & bundles (sold separately)
Pre-built agents & bundles (sold separately) + custom agents
Pre-built agents & bundles (sold separately) + custom agents
Universal platform features (included in all plans)
User count
Unlimited users
Unlimited users
Unlimited users
Unlimited users
Role-based access control (RBAC)
Included
Included
Included
Included
Multi-lingual support
Included
Included
Included
Included
AI assist for employees
Included
Included
Included
Included
Industry-specific templates
Included
Included
Included
Included
Industry-specific templates
Included
Included
Included
Included
| Feature | Flex | Starter | Pro Popular | Enterprise |
|---|---|---|---|---|
| Interactions/month | 3,000 | 15,000 | 50,000 | 200,000+ |
| Integrations | 3 standard | 6 standard + 3 premium | 10 standard + 6 premium | Custom |
| Channels | Email, chat, WhatsApp | + Social (3 platforms) | All platforms | Full + custom |
| Storage | 10 GB | 20 GB | 50 GB | Custom |
| Security | App login | SSO | SSO + Audit reports | Enterprise-grade |
Frequently asked questions
1. What counts as an Interaction?
An interaction is any email, SMS, WhatsApp message, or chat reply. If a customer starts a conversation, all back-and-forth messages within the next 24 hours count as one interaction. Each message sent and successfully delivered from Ephanti also counts as one.
2. What is the difference between Standard and Premium Integrations?
Standard integrations are plug-and-play connections with tools like Salesforce, HubSpot, or Google Workspace. Premium integrations require custom setup for complex systems like SAP, Oracle, or legacy databases and may involve additional time, resources, and cost.
3. How long does it take to go live with Ephanti?
Most customers can go live in 4 to 6 weeks. If you are using standard integrations and already have defined customer journeys, the process may be even faster. Custom implementations may take longer depending on your requirements.
4. What kind of support do I get with Ephanti?
All plans come with onboarding assistance and email support. Premium plans include dedicated customer success, live chat, and monthly optimization check-ins. You can also add 24/7 priority support if needed.
5. How does Ephanti’s pricing work?
Ephanti uses value-based pricing. You pay based on the modules you choose and the number of interactions processed. There are no long-term contracts, and you can scale up or down at any time
6. Can I start with one product and expand later?
Yes, Ephanti is designed to be modular. You can start with one product and add others over time. Your data stays connected across modules, making expansion simple.
7. Is Ephanti a good fit for mid-sized businesses?
Absolutely. Ephanti is built for fast-growing, resource-conscious teams that need powerful AI tools without large enterprise complexity. We focus on fast deployment, flexibility, and cost efficiency.
8. How is MEVA different from traditional automation tools?
MEVA understands context and intent, so it can manage complex conversations across systems without relying on fixed rules or flowcharts. It handles multi-step tasks across CRM, ERP, and communication channels with flexibility and intelligence.
9. Can I connect Ephanti to my existing tools?
Of course! Ephanti integrates with major CRMs, ERPs, support systems, and messaging platforms. If you have a unique setup, we can explore a premium integration option to connect with your systems.
10. What kind of results can I expect from using Ephanti?
Customers typically see faster campaign launches, reduced manual workload, better engagement, and improved revenue recovery. Exact results vary, but most teams gain measurable ROI within the first quarter.
11. What are Transaction Handling Charges?
This fee covers the systems that make payment processing seamless and secure. It includes advanced fraud protection and automated transaction reporting. These are essential as your business scales.
Not sure which plan is right for you?
