Company

Building one platform for marketing, sales, commerce, and service.

Ephanti is a mid-market AI platform company building the execution layer between customer conversations and systems of record. Founded by category builders, run by operators, backed by patient capital.

Read the Manifesto See open roles →

What we stand for

What Ephanti stands for.

Vision

To make business interactions simpler, smarter, and more connected.

Mission

To power the moments that matter by orchestrating real-time, personal conversations.

The name

Ephanti is inspired by the elephant, an animal known for its intelligence, memory, and deep social connection.

Just like elephants move with intention and thrive through strong bonds, we built Ephanti to reflect those strengths: a platform that communicates with purpose, remembers what matters, and brings people and systems together.

How we work

Intelligence

We think with intelligence. We move fast, ask sharp questions, and let data punch above its weight.

Trust

We earn and protect trust by speaking clearly, doing what we say, and securing what matters.

The herd

We lead with ownership and win as a herd: taking initiative, staying accountable, building something bigger than ourselves.

Why we're building this

For ten years, the tools meant to connect customers have promised more than they've delivered. The chatbots got better at deflecting. The dashboards got prettier. The integrations multiplied. But the actual work, the workflow that follows the conversation, still belonged to humans.

That changed in the last 24 months. Modern reasoning AI models can understand intent, evaluate options across multiple data sources, decide the next action, and take it: across CRM, ERP, PMS, ITSM. Conversations can become workflows. Agents can do the work.

We saw this shift earlier than most and started building. Today Ephanti is one platform for marketing, sales, commerce, and service for mid-market teams in four industries: E-Commerce, Hospitality, B2B SaaS, and Nonprofits, who want their AI to do the work, not just talk about it.

Read the full Manifesto →

Leadership

Operators who've built and run customer engagement platforms for the last decade.

Sri Sabesan

Founder & CEO

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Founder and CEO of Ephanti. Two decades building customer engagement and conversational AI products, now leading Ephanti’s mission to turn conversations into completed work.

Ramakrishna Yarlapati

Chief Operating Officer

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Chief Operating Officer. Runs delivery, operations, and customer success, scaling Ephanti’s platform and implementations across four industries.

Suhaib Fahad A

Chief Technology Officer

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Chief Technology Officer. Leads engineering and the architecture behind MEVA, Ephanti’s reasoning-first multi-agent engine.

Thomas Wieberneit

Chief Product Officer

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Chief Product Officer. A longtime CRM and customer-engagement analyst and practitioner, shaping Ephanti’s product direction and category strategy.

Sathiya Thulasidas

Chief Innovation Officer

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Chief Innovation Officer. Drives applied AI research and new capabilities, translating emerging models into production-ready agents.

Dr. Shrinivas Susarla

Chief Revenue Strategist

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Chief Revenue Strategist. Aligns go-to-market, pricing, and partnerships to connect Ephanti’s platform with measurable business outcomes.

Akanksha Rai

Chief Marketing Officer

LinkedIn →

Chief Marketing Officer. Leads brand, demand, and positioning — telling the story of AI that does the work rather than just talking about it.

Building one platform for marketing, sales, commerce, and service.

What Ephanti stands for.

How we work

Why we're building this

Leadership

Sri Sabesan

Ramakrishna Yarlapati

Suhaib Fahad A

Thomas Wieberneit

Sathiya Thulasidas

Dr. Shrinivas Susarla

Akanksha Rai

By the numbers

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