Make every conversation a sale.

Yes. Ephanti seamlessly integrates with Shopify and Shopify Plus, enabling brands to automate customer engagement, recover abandoned carts, personalise shopping journeys, and streamline customer interactions with AI agents. As an Agentic Customer Engagement platform, Ephanti helps businesses increase conversions while working alongside their existing ecommerce ecosystem.

Unlike traditional customer support platforms, Ephanti is a Customer Intelligence Platform that unifies marketing, sales, and customer engagement around a single customer record. Businesses looking for a Gorgias alternative for ecommerce benefit from AI agents that understand customer intent, automate workflows, and complete actions not just respond to conversations.

Absolutely. Ephanti supports migration from platforms like Gorgias and Zendesk with minimal disruption to your business. Our team helps integrate your existing ecommerce systems while enabling AI-powered customer engagement, unified customer intelligence, and intelligent automation from day one.

Ephanti enables customer engagement across WhatsApp, web chat, email, Instagram, Facebook Messenger, SMS, voice, and other digital channels. Every interaction is connected to a single customer record, allowing AI agents to deliver personalised shopping assistance, order updates, and proactive engagement wherever your customers connect.

Ephanti offers flexible pricing based on your business requirements, customer engagement volume, integrations, and implementation scope. Whether you're a fast-growing ecommerce brand or a global retailer, our team will recommend the best solution to match your business goals.

Ephanti helps consolidate multiple customer engagement capabilities into one intelligent platform. Depending on your existing technology stack, businesses can reduce the need for multiple standalone tools by using AI-powered engagement, customer intelligence, conversational commerce, and automation within a single platform.

Yes. Ephanti's AI Cart Recovery Agent proactively reconnects with shoppers who leave without completing their purchase. By understanding customer intent and delivering personalised conversations, timely reminders, and relevant recommendations, businesses can reduce cart abandonment and recover more completed purchases.

Ephanti's conversational shopping AI helps customers discover products, answers buying questions in real time, and provides personalised recommendations throughout the shopping journey. This creates more engaging customer interactions, improves buying confidence, and helps increase ecommerce conversions.

Yes. Ephanti integrates with leading ecommerce platforms including WooCommerce, BigCommerce, Shopify, and Shopify Plus. Businesses can deploy AI agents without disrupting their existing workflows while delivering intelligent customer engagement across every sales channel.

As a Customer Intelligence Platform, Ephanti analyses customer behaviour, browsing activity, purchase history, and shopping intent to recommend the most relevant products in real time. These personalised recommendations help customers make faster purchase decisions while increasing average order value.

Yes. Ephanti's AI agents engage shoppers throughout the buying journey by answering product questions, recommending relevant products, guiding customers to checkout, and supporting post-purchase interactions. This enables ecommerce businesses to scale customer engagement while driving higher conversions and revenue.