The Story Behind Ephanti

The Ephanti Pillars: Intelligent, Trusted and Powerful

Behind The Name

Our Story

Ephanti was founded with the vision to produce high-impact, low-cost, easy to adapt digital innovations for organizations to thrive in what they are good at.

Innovation is what drives us; it glues us and our customers. Over the years, we have worked with many large enterprises across different industries to help them build better customer interactions. Soon we realized the cost of adapting these technologies were too high. This created a big and unnecessary barrier for most organizations to benefit from that. Additionally, it became obvious to us that people were forced to interact with machines in a machine-way (point and click), not a human way (write, speak).

This has shaped our vision, mission and our product set.

Today, our increasingly digital, always-on world is transforming the way companies function on a daily basis. People now have the ability to control who they interact with, when, and how.

So, we’re creating a world where businesses can stay constantly connected to their customers, their way. By enabling the conversational enterprise through conversations, context, automation and integration of business and other systems we help customers and users get their job better done.

Our Value

Where every touchpoint, on every channel, is an opportunity to deliver rich, engaging, intuitive engagements that result in positive experiences. A world where every interaction matters.

 

Ephanti leaders are veterans of the customer experience and enterprise software industry, which informs the solutions we bring to market, aimed to solve the significant challenges of delighting modern consumers across digital channels.

Who We Are

We live by our mission, and improving people’s working life starts with our own company. We’re building a platform and products we believe in — as well as a strong, diverse team of curious, creative people who want to do the best work of their lives and support each other in the process.