Smarter conversations.
Faster growth and scale.
Faster growth and scale.
MEVA understands the full product journey — from prospect to power user. It guides trials, supports onboarding, and spots churn early by meeting users where they are. All behind the scenes, so your teams can focus on what matters.
Problem We Solve
Tech buyers expect instant,
connected experiences
Today’s B2B buyers don’t wait. They research on LinkedIn, evaluate in Slack, and decide over email, often with multiple stakeholders and outside traditional business hours. They expect precise answers during trials, real-time support during onboarding, and proactive guidance every step of the way. If they can’t get what they need, when and where they need it, they churn. In a crowded market, the next best solution is just one click away.
Technology teams are falling behind
Inside most tech companies, the customer journey is fragmented. Sales reps juggle CRMs, support agents bounce between platforms, and success managers lose context in every handoff. Trial users get stuck. Deals stall over simple questions. Expansion opportunities slip through the cracks. And while teams scramble to keep up, engineering and product bandwidth get drained by fixing broken conversations.
Ephanti Fix For Technology Industry
Meet prospects early. Guide them smartly.
Your buyers want answers before they ever talk to sales. Ephanti helps them explore your product with clarity, reducing friction and keeping trials on track.
- Answer technical questions instantly Prospects can ask about APIs, integrations, or features and get smart, contextual responses — including documentation, links, or code snippets — right when they need them, on any channel.
- Support trials across every channel Whether they’re chatting in-app, sending emails, or pinging you in Slack, MEVA delivers helpful responses that remove blockers and make product evaluation feel seamless.
- Carry context forward Ephanti remembers each user’s journey — so when a trial user becomes a sales lead, there’s no repetition or cold handoff. Every conversation picks up where the last left off.
Remove friction. Close deals with confidence.
Deals stall when buyers hit blockers. Ephanti keeps things moving with timely answers, fewer handoffs, and a smoother experience for everyone involved.
- Proactively address objections MEVA can detect hesitation and deliver pricing breakdowns, compliance docs, or feature comparisons that help buyers move forward without delay or needing manual follow-up.
- Engage across tools buyers use Whether they’re on Teams, Slack, LinkedIn, or email, Ephanti makes it easy to keep conversations consistent, informed, and connected — across every stakeholder and touchpoint.
- Shorten the sales cycle By delivering fast answers and automating repetitive asks, Ephanti gives your team more time to focus on strategy and turns drawn-out deals into closed-won.
Support deeply. Grow organically.
Post-sale is where trust is built — and growth happens. Ephanti drives adoption, simplifies support, and keeps opportunities from slipping away.
- Make help easy to find Product guides, quick-start steps, and troubleshooting answers are all available via chat, in-app, or the user’s preferred channel, so they never feel stuck.
- Handle routine, route the rest MEVA resolves common questions automatically and routes complex issues with full context, freeing your support and engineering teams to focus on higher-value work.
- Suggest what’s next Ephanti surfaces the right prompts — like trying a new feature, upgrading a plan, or exploring an integration — based on real-time behavior and product usage patterns.
Relevant Resources
Unified Commerce: Bridging Digital and In-Store Shopping with AI
FAQ for Technology Industry
1. Can Ephanti help us convert more trials to paid customers?
2. How does Ephanti support complex B2B sales cycles?
3. Will Ephanti integrate with our existing tools?
4. What kind of technical questions can MEVA handle?
5. How does Ephanti support customer success and retention?
6. Does Ephanti work for both PLG and enterprise sales?
7. How long does implementation take?
8. What security standards does Ephanti follow?
9. Can Ephanti support multiple product lines?
10. How do we measure ROI with Ephanti?
11. What does it cost for a company like ours?
You’ve built incredible technology.
Don’t let qualified prospects slip away.
Ephanti keeps conversations flowing, your pipeline moving,
and your customers delighting in the value you deliver.
