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Everyone Needs Help.
HR Feels the Strain.

Your HR team handles it all: onboarding, benefits questions, policy updates, IT requests, and employee feedback. Those needs show up in Slack, Teams, email, forms, and walk-ins. Requests get buried. Simple tasks take too long. Strategic people work is constantly pushed aside.
Employees get frustrated when they wait too long for answers or have to ask twice. Your team is doing everything it can to keep up, but the experience still falls short.

The Ephanti Advantage for HR Teams

Your HR team is the heart of employee experience. MEVA gives you the automation, intelligence, and clarity to manage requests at scale while keeping the personal connection employees expect.

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Smarter workflows

MEVA answers routine questions, automates tickets, and routes requests instantly. Your team spends less time on repeat tasks and more on people.

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Personalized support Across channels

From Slack to email, MEVA delivers quick, role-aware responses and keeps every conversation organized in one place.

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Insights that drive action

MEVA analyzes feedback, detects trends, and flags risks early. It helps you respond faster and keeps leadership informed.

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Scalable, secure interactions

MEVA supports global teams with real-time translation and built-in privacy controls, so every employee feels safe and seen.

Let MEVA Handle the Noise So You Can Focus on People

HR shouldn’t be chasing tickets or juggling inboxes. MEVA captures requests from every channel, responds instantly, and brings you in when it matters most. Your team stays focused on people, not process.

The MEVA Workflow

An employee submits a request through Slack, Teams, email, or a form

MEVA identifies the request type and urgency

Routine questions are answered instantly using AI-powered knowledge

Requests needing follow-up are auto-routed to the right person or system

MEVA logs the interaction, updates documents, and closes the loop

Feedback is collected and analyzed for patterns and future planning

Your team steps in only when a human touch is needed

Without MEVA
With MEVA
Missed or delayed requests
Routed and resolved instantly
Repetitive questions daily
Auto-resolved with smart self-service
Scattered chats and emails
Unified inbox for all interactions
Manual updates and routing
Automated workflows and docs
Slow feedback loops
Real-time surveys and insights
Always reacting
Proactive support with early signals

Ready to Empower Your HR Team?

See how MEVA transforms HR service delivery in real time. Or let’s talk about the biggest challenges your People team is facing and how we can solve them together.